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Google Play Data Safety Compliant
Delete Your TOMANZO Account
We respect your data privacy and right to be forgotten. You can delete your account directly inside the TOMANZO app or submit an online deletion request below.
Method 1: Delete Account Inside the Mobile App (Instant)
Recommended for active TOMANZO Android app users
1
Open TOMANZO App
Launch the TOMANZO application on your Android device.
2
Navigate to Account
Go to the Profile or Account tab from the bottom navigation bar.
3
Tap Settings
Open Account Settings and scroll down to the bottom.
4
Select "Delete Account"
Confirm the prompt. Your account will be deleted instantly.
Method 2: Submit Online Deletion Request
For users without access to the mobile app or uninstalled app
Data That Will Be Permanently Deleted
- Profile Information: Full name, email address, phone number, profile photos.
- Saved Data: Delivery addresses, saved location tags, and wishlist items.
- Provider Portfolios: Uploaded intro videos, showcase images, demo clips, and skill descriptions.
- Device Tokens & Permissions: FCM push notification tokens, socket session ids, location history.
- Authentication Records: Login credentials, OTP session tokens, social login linkages.
Data That May Be Retained & Retention Period
- Financial & Invoicing Records: Booking transaction logs, invoice receipts, and referral payout records are retained for 180 days as required by Indian tax laws and DPDP Act 2023 regulations.
- Legal Audit Trail: Completed booking history and dispute logs are retained strictly for regulatory compliance, fraud prevention, and audit defense.
- Provider Settlement: Provider accounts with outstanding payouts or active bookings must be completed/settled before final database purge.
Need assistance with your deletion request?
You can directly contact our Grievance Officer or Support team anytime.